Consultation on ticket office changespublished at 16:22 Greenwich Mean Time 6 March 2017
Nic Rigby
BBC News
Plans to replace ticket staff with machines at seven Greater Anglia, external stations go out to consultation today.
Greater Anglia is proposing to replace seven ticket offices "which serve a very low number of customers" with ticket machines, and, in some cases, station staff to help customers with ticket enquiries.
The affected stations are Walton-on-the-Naze, Thorpe-le-Soken, Alresford, Great Bentley, Dovercourt, Harwich International and Great Chesterford.
A Greater Anglia spokeswoman said: "All of these stations have very low ticket sales that fall well below minimum sales thresholds set by the Department for Transport... so Greater Anglia is intending to submit applications to withdraw ticket office facilities at them."
All the ticket offices affected, except for Great Chesterford, are served by trains with on-board conductors who can also sell tickets to customers.