Lincolnshire health boss apologises over ambulance delayspublished at 12:28 British Summer Time 5 April 2018
The trust running hospitals in Lincolnshire has apologised to patients after being ranked the worst in the country for delays in transferring patients from ambulances to hospitals.
A new parliamentary report reveals nearly half of United Lincolnshire Hospitals NHS Trust's (ULHT) ambulances experienced a 30-minute delay.
One in five took more than an hour to carry out a so-called "handover", the report also found.
Simon Evans, director of operations at ULHT, said staff had been put under "extreme pressure" during the winter period.
"We have experienced unprecedented levels of patients in our emergency departments this winter, reducing our ability to transfer patients from the ambulance crews into our care," said Mr Evans.
"We'd like to apologise to patients who have experienced delays in our emergency departments, however we are already starting to see a reduction in delays from the changes we have implemented over the last month."