Will Mr Hyne have the full backing of government? Tory MSPpublished at 17:16 Greenwich Mean Time 24 January 2017
Tory MSP Liam Kerr says his part welcome the new appointment of Alex Hyne.
Mr Kerr says with customer satisfaction down, it is not good enough.
The Tory MSP asks for assurances that Mr Hyne will have the full backing of the government.
Mr Yousaf says he'll not take lectures from a Tory on rail services and he does not recognise the Scottish rail service he describes.
The transport minister says improvements have been made and Mr Hyne will be backed.