My Bottom Line: Tim Steiner, co-founder, Ocado

Tim Steiner is the co-founder and chief executive of online supermarket Ocado.

He says that even the smallest detail can reveal a large truth about how to make your business run more smoothly.

Tim appeared on The Bottom Line which is broadcast on BBC Radio 4 and BBC World Service. Subscribe to the podcast or watch it on the BBC News Channel.

Find more business wisdom from other chief executives on the My Bottom Line website.

  • Business