My Bottom Line: Ian Mason, CEO, Electrocomponents
Ian Mason is chief executive of the electronics distributor Electrocomponents, external.
He recommends that you always treat people the right way, even if it costs you in the short term.
Ian appeared on The Bottom Line which is broadcast on BBC Radio 4 and BBC World Service. Subscribe to the podcast or watch it on the BBC News Channel.
Find more business wisdom from other chief executives on the My Bottom Line, external website.