Families of Tawel Fan patients criticise their care
Families have spoken out for the first time about the "deplorable" care their loved ones received at a Denbighshire mental health ward.
The damning report into the Tawel Fan ward at Glan Clwyd Hospital revealed patients were "kept like animals".
Three families told BBC Wales' Week In Week Out about their despair and shock at the brutality of care on the ward.
Betsi Cadwaladr University Health Board chairman Dr Peter Higson said the ward will never be used again.
Here, Week In Week Out reporter Tim Rogers speaks to two women, whose identifies have been protected.
Week In Week Out: Kept like Animals, 22:40 BST, BBC1 Wales