Restaurant meal 'put nut allergy woman at risk'published at 14:32 British Summer Time 4 October 2019
A Newcastle restaurant which served a meal containing nuts to a woman with a severe allergy has been fined.
The woman had informed staff at Dobson and Parnell of her allergy on two occasions, but despite this her pan-fried black cod dish contained nuts, causing her to have a serious anaphylactic shock.
Newcastle Magistrates Court was told the incident was due to a breakdown of communication between the customer and kitchen; a lack of memory function on the premises’ tills to store allergy information; no mention of nuts on the menu listing for the selected dish; and the pressure faced by staff during the busy Restaurant Week, last August.
The restaurant pleaded guilty at Newcastle Magistrates’ Court to selling unsafe food and was fined £4,000, ordered to pay £3,000 compensation to the victim and legal costs amounting to a total of £10,097.50.
Since then, the company has reviewed its practices, training and management of allergens and has been included on the Lifelabs’ list of Newcastle’s allergy and intolerance friendly restaurants.