Seeing double: Student denied loan over namesakepublished at 09:03 British Summer Time 25 July 2017
BBC News England
A student from Smethwick has been unable to get a loan for university because someone with the same name, birthday and place of birth has already applied for one.
Emily Hughes, 18, was told by the Student Loans Company in April she could not be registered on its system.
She has now sent them her passport in the hope of being recognised in time to study medicine in Birmingham.
Miss Hughes, said: "It's been chaos.
"Just so much unnecessary stress and it's quite embarrassing as all my friends are sorted with their loans, but not me."
Quote MessageWe apologise to Miss Hughes for any distress caused as a result of the delay in processing her student finance application. This was the result of a human error when transferring Miss Hughes' paper application to her online account."
Student Loans Company, Spokesperson